STAFF DEVELOPMENT

Exploring Your Emotional Intelligence (EQ)

This course is designed to have participants respond to scenarios and exercises that provide insight into their emotional intelligence (EQ) and the skills that are essential to enhance this all-important component of success in both business and personal relationships.  Emotional Intelligence has been tied to success in leadership, management and overall performance in any role within an organization. NOTE: This session can be delivered on site for your organization with customized content.

Length of Session: 3 hours in person or 2 hours virtual

Target Audience: All staff levels, and specifically for anyone who is struggling with interpersonal effectiveness in the workplace

What is included with the session?

  • Instruction by an expert facilitator and HR professional

  • Small, interactive classes

  • Quick Reference Guide

At the end of this course, participants will be able to:

  • Define Emotional Intelligence (EQ) and how it differs from IQ

  • Explain the business case for understanding and improving your EQ

  • Describe the four (4) EQ skills and how to enhance each effectively

  • · EQ vs. IQ

    · EQ and Today’s Business Needs

    · EQ Scores by Role

  • · Self-Awareness

    · Self-Management

    · Social Awareness

    · Relationship Management